At BCG, I have worked with an ex-Army officer, a forensic toxicologist, a restaurant entrepreneur, and a German chartered financial analyst (CFA)—and that was in the course of only one case. Although the content from my teammates’ “past lives” does occasionally come in handy, I have benefited most from how those lives have shaped the thought processes of my fellow BCGers.
While examining inefficiency in a manufacturing plant, I worked with the German CFA to calculate the trends in machine precision. We couldn’t account for all of the inefficiency, until the ex-Army officer on our team offered his perspective: the workers weren’t happy. Low morale, a factor impossible to define on a spreadsheet, had not only caused laziness but also led to lack of attention to detail. Without his practiced eye, we would not have diagnosed the problem so quickly. Much as was the case in that factory, camaraderie is essential to the work we, in teams, do every day at BCG.
Being new to the business world, I knew I would learn from my teammates every day. But, most impressive? BCG challenges me to reciprocate so my teammates also learn from me.