Since joining BCG I have had a multitude of interesting, challenging opportunities. I have worked in almost a dozen countries across all the major continents on topics from exporting wine to developing rail infrastructure. Outside of casework I run the Operations Practice Area for Australia and New Zealand, which means I get to drive the business forward as part of the wider Asia Pacific and global leadership teams.

Managing work-life balance is always tough for ambitious people, but BCG's respect for individuals makes it possible. I manage to see my family regularly during the week and I rarely work at the weekends. Having a career that constantly opens up new opportunities AND a family life seems like a great deal to me!

After 10 years working in several countries in consumer goods and financial services, I was looking for a place that would offer me opportunities to make a difference, engage with the brightest (both within and outside the company) and tackle a variety of complex issues.

Looking back I have to say that I made the right choice. My time at BCG has been an enriching journey with several milestones on the way. These include: shaping the Asia Pacific strategy for a major global financial services player; developing a point of view on the future of the Australian financial services industry; and being part of one of the country’s largest financial services transactions from idea to implementation, culminating in the creation of one of Australia’s biggest financial institutions.

At BCG we act as doctors to business. We build relationships of trust with our clients and support them in increasing their corporate value. It is not backstage work. Business needs a long-term view, and it takes time to see results, but the rewards come when the client says, “we have done this thanks to you” and "we want to work with BCG again". That is when I experience the thrill and satisfaction of creating trust through my efforts.

The best part of building trust is that it is also global. For twenty years I worked in our New York office, and I was always amazed at how everyone, everywhere in the world, preserved BCG’s qualities of character, intelligence, and speed. Differences in race and language did not diminish the essence of BCG, with its wealth of experience on the global stage. You will experience a true reward from developing your capabilities as a professional, but also from the trust you build with your colleagues and your clients. There is no better place than BCG to experience this.

Miki leads BCG's global Marketing and Sales practice. She has also served as the firm's postmerger integration topic leader. Miki's practice covers a wide range of functional topics including marketing and sales effectiveness, consumer insight, and pricing. She has helped numerous clients to achieve both their growth goals and manage their cost challenges across a range of consumer categories.

Miki holds an MBA from the Harvard Business School and a joint BA degree magna cum laude in government and East Asian studies from Harvard.

In 2005, she was recognized as one of the industry's top 25 consultants by Consulting Magazine.